{"id":181,"date":"2011-08-30T10:52:19","date_gmt":"2011-08-30T13:52:19","guid":{"rendered":"http:\/\/wp-blog.agendor.com.br\/?p=181"},"modified":"2021-07-08T17:45:12","modified_gmt":"2021-07-08T20:45:12","slug":"ferramenta-atendimento-online-olark","status":"publish","type":"post","link":"https:\/\/www.agendor.com.br\/blog\/ferramenta-atendimento-online-olark\/","title":{"rendered":"Ferramenta para atendimento online: Olark"},"content":{"rendered":"<p><em>Converse com os visitantes de seu site &#8211; e futuros clientes &#8211; em tempo real, atrav\u00e9s de uma ferramenta de chat. Te apresento, o Olark!<\/em><\/p>\n<p>Voc\u00ea j\u00e1 deve ter notado que no canto inferior direito dessa p\u00e1gina, h\u00e1 uma caixa laranja com um <strong>\u201cAtendimento online\u201d<\/strong> (ou um amig\u00e1vel \u201cFale conosco\u201d, caso n\u00e3o estivermos no chat). Essa \u00e9 a nossa ferramenta de atendimento online do Agendor.<\/p>\n<p><!--more--><\/p>\n<p>A grande sacada dessa ferramenta, \u00e9 a integra\u00e7\u00e3o com o Google Talk e com o Meboo do iPhone. No Gtalk, voc\u00ea consegue visualizar a hora exata em que o visitante acessa o site, a cidade de onde ele est\u00e1 acessando e qual a p\u00e1gina est\u00e1 visualizando. Consegue at\u00e9 mesmo, direcion\u00e1-lo para uma p\u00e1gina espec\u00edfica do site. Como nesse caso, por exemplo:<\/p>\n<p><em>Seu cliente em potencial tem uma d\u00favida em rela\u00e7\u00e3o ao seu produto, est\u00e1 navegando por v\u00e1rias p\u00e1ginas mas at\u00e9 ent\u00e3o, n\u00e3o concluiu a convers\u00e3o. Voc\u00ea consegue visualizar por onde ele est\u00e1 navegando e ent\u00e3o, tomar a iniciativa e iniciar uma conversa.<\/em><\/p>\n<p>Para configurar a ferramenta, \u00e9 necess\u00e1rio incluir uns c\u00f3digos \u00e0s p\u00e1ginas do site. N\u00e3o \u00e9 um bixo de sete cabe\u00e7as e o seu desenvolvedor provavelmente, conseguir\u00e1 fazer isso em poucos minutos. O plugin do Olark est\u00e1 dispon\u00edvel para sites feitos com WordPress, Joomla, Drupal, Magento e v\u00e1rios outros (<a href=\"http:\/\/www.olark.com\/help\/tips\" target=\"_blank\" rel=\"noopener noreferrer\">essa p\u00e1gina cont\u00e9m v\u00e1rios guias<\/a>).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-276\" title=\"Google Talk\" src=\"https:\/\/www.agendor.com.br\/blog\/wp-content\/uploads\/2011\/08\/GTalk-thumb.gif\" alt=\"Google Talk\" width=\"410\" height=\"307\" \/><\/p>\n<p>Para mais dicas sobre <strong>ferramentas para o relacionamento com clientes<\/strong>, acompanhe nosso Twitter: <a href=\"http:\/\/www.twitter.com\/agendor\" target=\"_blank\" rel=\"noopener noreferrer\">@agendor<\/a>! <em>Usando ferramentas para atender melhor nossos clientes!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Converse com os visitantes de seu site &#8211; e futuros clientes &#8211; em tempo real, atrav\u00e9s de uma ferramenta de chat. Te apresento, o Olark! Voc\u00ea j\u00e1 deve ter notado que no canto inferior direito dessa p\u00e1gina, h\u00e1 uma caixa laranja com um \u201cAtendimento online\u201d (ou um amig\u00e1vel \u201cFale conosco\u201d, caso n\u00e3o estivermos no chat). [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":276,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[892],"tags":[795,118],"lista-de-leitura":[],"listas_de_leitura":[],"class_list":["post-181","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-atendimento-ao-cliente","tag-meio","tag-processo-de-vendas"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ferramenta para atendimento online: Olark<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.agendor.com.br\/blog\/ferramenta-atendimento-online-olark\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ferramenta para atendimento online: Olark\" \/>\n<meta property=\"og:description\" content=\"Converse com os visitantes de seu site &#8211; e futuros clientes &#8211; em tempo real, atrav\u00e9s de uma ferramenta de chat. 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